Get in touch
Have questions about your order, or a general enquiry?
Lighting
Can I visit the showroom to see lighting samples?
Yes. You may discuss upcoming lighting ranges and finishes in our Sydney showroom by appointment.
How do I choose the right light size?
Consider ceiling height, room scale and furniture footprint for balanced proportions.
Are bulbs included?
ย Bulb inclusion varies by product and are detailed online.
Are lights dimmable?
Many fittings support dimmable globes or drivers depending on the product.
ย How should lighting be cleaned?
Use a soft dry cloth. Avoid abrasives or solvents.
Are lights suitable for wet areas?
Some fittings carry appropriate IP ratings โ check individual specifications.
Where can I find installation instructions?
Instructions are supplied with each product or via our showroom team.
Door Hardware
What makes your door hardware different?
Solid brass construction, refined proportions and engineered mechanisms.
Will finishes change over time?
Finishes are engineered for longโterm visual consistency.
How do I clean door hardware?
Use a soft damp cloth and dry immediately
Can I see products in person?
Yes, visit our Sydney showroom by appointment.
How do I choose handle style?
Match scale and geometry to door size and architectural style.
ย Do you offer privacy and locking functions?
Yes, product ranges include passage, privacy and entry options.
Can interior and exterior finishes match?
Yes โ consistency enhances architectural cohesion.
ย Do I need specific door prep?
ย Confirm door bore and backset dimensions prior to ordering.
Are spare parts available?
Yes, contact support for availability.
Why choose solid brass?
Strength, tactile quality and finish longevity.
